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Nokia FastMile 5G Gateway – Quick Start Guide

Setting up your Nokia FastMile 5G Gateway is quick and easy!

Note: Make sure your device is Powered Off before starting the set-up process.

What's Included?

Nokia FastMile 5G gateway
Nokia FastMile 5G gateway
Power cable/adaptor
Power cable/adaptor

Connect to the device without the app

  1. Insert your 5G Home Internet SIM and power up the Nokia FastMile Gateway 3.2 device.
  2. After the device connects to the Rogers network, turn the Nokia FastMile 5G Gateway over to see the WiFi Name (SSID) and Password on the bottom of the device.Nokia FastMile Gateway 3.2
  3. Use the default SSID and WiFi key printed on the bottom of your Nokia FastMile 5G Gateway to connect your devices (e.g. laptop/smartphone). 

Step 1: Download the Nokia WiFi App

If it’s your first time setting up your FastMile 5G Gateway, download the Nokia WiFi App to your phone or tablet and sign in using your MyRogers credentials.

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Step 2: Insert the SIM card

Make sure the device ISN'T powered on when inserting the SIM card. If the device is powered on, remove the plug before proceeding. 

Check if the SIM card was pre-installed by your service provider. If not, follow these steps to insert your SIM. 

  • Flip device over. 
  • Remove SIM tray from bottom of device. 
  • Place SIM securely in tray. 
  • Reinsert tray back into device. 

Nokia inserting SIM          Nokia SIM Tray

Nokia SIM Front     5ghi - new - sim

Note: 5G Home Internet requires one of the listed 5G Internet SIM Cards. If you didn't receive the correct SIM, visit your nearest Rogers stores to get the SIM exchanged.

Step 3: Scan QR code

Using the Nokia WiFi App, scan the QR code on the bottom of your device.

Step 4: Power on

  • Plug in your Nokia FastMile 5G Gateway and push the ON/OFF button
  • LED lights will appear on top of your device once it's powered on. 
  • Wait 30–60 seconds so the Gateway can search for a 5G signal.

Step 5: Check light status for connectivity

Use the Nokia WiFi App to check signal strength. You can also check signal strength by viewing the LED lights on top of your device. 

  • All three (3) LED lights means there's a very good signal strength.
  • Two (2) LEDs means good signal strength. 
  • One (1) LED means weak signal strength. 

To improve your signal strength, you can do the following: 

  • Move the location of your device (higher is always recommended). 
  • Move your device close to a window or outer wall with few obstructions. 

Press the TEST button on the side of your Gateway to check the signal strength at any time. 

Note: If the app doesn’t let you move on to the next step:

  1. Flip device over.
  2. Use the default SSID and WiFi Key Printed on the bottom of the Nokia Fast Mile Gateway and connect.

Step 6: Connect to Wi-Fi

It’s time to connect to your Wi-Fi network! 

Use the default SSID and Wi-Fi key printed on the bottom of your Nokia FastMile 5G Gateway to connect your devices. 

Step 7: Change Wi-Fi network name and password

Use the Nokia WiFi App to change your Wi-Fi name and password anytime!

If you would like to change them now, follow these steps: 

  • Open the Nokia WiFi App. 
  • Tap the Home Network card on the home screen. 
  • Select the edit icon on the bottom to load the ’Change Wi-Fi’ screen. 
  • On the top right, click the pencil icon to change the Wi-Fi name and password of your network. 
  • After you've made your changes, tap the check mark to save your changes. 

After changing your Wi-Fi name and password, you'll need to connect your devices using your new Wi-Fi credentials.

Note: If you’re unable to change the WiFi name and password in the app, follow these steps to do this through your web browser:

Make sure you’re connected to the Nokia WiFi on the computer you’ll be accessing the following site from.

Open web browser

  • Browse to 192.168.1.1.
  • Click Login.
  • Flip the device over.
  • Use the default Username and Password on the bottom of the Nokia Fast Mile Gateway to access settings.

Changing WiFi SSID and WiFi Key 

  • Click Nokia Menu.
  • Click Network.
  • Wi-Fi Networks.
  • 2.4Ghz.

Update SSID and Password to customers current SSID and Password

  • 5 Ghz.

Update SSID and Password to Customers current SSID and Password

  • Click Save Changes.