Wireless accessibility
Vision solutions
We provide services and solutions that improve overall accessibility for our wireless customers with low or no vision, making it easier to stay connected.
Accessible devices and features
Many mobile phones and smart devices have built-in features or apps to help people with low or no vision.
You can also visit Wireless Accessibility to learn more about accessibility features on wireless devices.
Vision accessibility features
Want to learn more about accessibility features on different platforms?
Alternative bill formats
You can receive your monthly bill in several different formats at no extra charge, including:
- Large font
- Grade 2 Braille
- A text-based version on CD
Wireless Code
Learn about the CRTC Wireless Code and your rights as a Canadian wireless customer.
Service and device trial period for customers with disabilities
Customers with disabilities are eligible for an extended trial period for their Wireless service (30 days). Devices can be returned within 30 days from the date of purchase.
Aid Hotline
Or call from your Rogers device *AID (243)
- Mon-Sun: 9 a.m. - 7 p.m.
- Closed on (New Years day/ Good Friday / Victoria day / Canada day / Labour day/ Thanksgiving Day/ Christmas day)