COVID-19: People, technology, and the path to organizational resilience

Deloitte Canada examines the responsibility that IT leaders have to not only lead their function through the current pandemic, but also to support the entire enterprise, especially since technology has become increasingly woven into the fabric of business.

An organization’s business resiliency depends on its technologies and systems, and technology leaders should assume the role of a crisis leader. To respond to the challenge ahead, technology leaders need to devise and execute their strategies across three major dimensions: plans, people, and practices. Each is essential for keeping people safe and productive, and for creating a resilient organization.

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