Success Story: How a virtual contact centre unites a nation to save lives

Crisis Services Canada (CSC) is pioneering a national support solution to save lives. The Canadian Suicide Prevention Service (CSPS) is a toll-free voice, text and chat capable platform available to anyone in Canada thinking about or affected by suicide. Running on the Virtual Contact Centre platform from Rogers, CSPS is available 24 hours a day, 7 days a week, confidentially, in English and French. In conversation with Rogers, the CSC team talks about implementation, growth and how Rogers Virtual Contact Centre is helping them to collaborate nation-wide, cut costs and save lives. To learn more about Crisis Services Canada, visit: http://www.crisisservicescanada.ca/en/ . To learn more about Virtual Contact Centre solutions by Rogers, visit: https://www.rogers.com/enterprise/products-and-solutions/business-collaboration/virtual-contact-centre.