Online Billing FAQs

1. Sign in to Business Self-Serve.

2. Select View Bill from the home screen, which is located underneath Account Balance.

3. Select which monthly bill you would like to view.

1. Sign in to Business Self-Serve.

2. Select View Bill.

3. Select Download / Print Bills.

When the pop-up appears, select which months you want to download or print.

Alternatively, you can select a specific month from the View Bills screen.

After the bill appears in a new pop-up, you can click on Save/Print this bill (PDF) to download or print the bill for this specific month.

Switch to online billing without an existing Business Self-Serve profile.

If you want to subscribe to online billing but don't have a Business Self-Serve profile, the first step is to register for one. After you log in for the first time, a pop-up message will notify you that there isn't a linked account to your profile. Just follow the prompts to link your account. You will need your account number to complete this process. You can find your account number at the top of the page on your bill. 

After linking your account, follow the instructions outlined below in Subscribe to online billing using an existing Business Self-Serve profile to set up online billing.

Subscribe to online billing using an existing MyRogers profile.

1. Sign in to Business Self-Serve  If your account is linked, you'll see an account number at the top of the page. To switch to online billing, change your account settings as outlined in the next steps.  If your account is not linked, you'll see a pop-up message notifying you that there isn't a linked account. Follow the onscreen instructions to link your account. You will need your account number to complete this process. You can find your account number at the top of the page on your bill.

2. Click on Profile.

3. Click on Account Information.

Confirm you are making the changes for the correct account.

4. Click on Change next to Billing Type.

5. When the Bill Type window pops up, click on Online and then click on Change.

Your bill date is the recurring monthly date on which you are billed. Here's how to find your bill date on your bill:

For 9 digit account numbers, your bill date is found next to Billing cycle ended. In this example, the bill date (Mar 31, 2020) covers the billing cycle that will begin on April 1 and end on April 30.

If your account number is 12 digits, the bill cycle end date is below your required payment date.