Follow the steps below if you have no dial tone on your Rogers Business Phone terminal and are unable to make calls:

1. If you have a single line telephone, try placing a call from a different phone in your business. 
2. Check if all your phones are connected properly to their jacks. Also, make sure that they aren't off the hook, and that they are plugged into a wall outlet (if they require power). 
3. If you are using a cordless phone, make sure that the handset is in range of its base and that it is properly charged. 
4. Make sure that a telephone splitter hasn't been connected between your Rogers Business Phone terminal and the telephone jack. 
5. Unplug each of your phones from its jack and try connecting a single phone to isolate the problem to a specific phone or jack. 
   1. If you hear a dial tone, it may indicate a problem with one of your jacks. 
   2. If you don't hear a dial tone from any of your jacks, go to step 6 below. 
6. Check the LED pattern on your Rogers Business Phone Terminal to make sure that it is working correctly. During normal operation, all the lights on the front of your Rogers Phone Terminal will remain on and steady, except for Link LED which will remain off.