How do I reset my digital TV box?

Resetting your digital TV box can clear up a number of minor issues, such as:

  • Audio not synching with video,
  • Volume control not responding, or
  • Other display problems affecting more than one channel broadcaster.

To reset your box, follow these steps:
  1. Press the Guide button on your Rogers remote control and then select Guide again on your TV.
  2. Select Need Help in the menu that pops up on your screen.
  3. Select Confirm on the following screen to reset your digital TV box.