TV has black screen
Symptom
- Black screen on some or all channels (no pixelization).
Cause
- Signal issue into the digital TV box
- Digital TV box issue
- Channel broadcaster issue
- Equipment stacked on top of the digital TV box
- Loose connections
- TV not working
Resolution
- Make sure that all equipment is turned on.
- Using the Input button on your TV’s remote, make sure your TV input setting corresponds to how your digital TV box is connected to it.
- Check if other channels are affected.
- Remove any equipment stacked on top of the digital TV box, and make sure it has space above for proper ventilation.
- Check connections to make sure none of the cables are loose.
- If you can’t get anything to display on the screen at all (inputs, channels, volume, menus, etc.) there may be a problem with your TV itself. Check with your TV’s manufacturer for instructions specific to the TV you have.
- If you’ve tried the above and still need help, please contact us for assistance.