For a smooth and fast experience, select an internet package that offers enough speed to support all the devices that are online at the same time. Also, keep in mind that unless you’re connected through an Ethernet cable, your devices get internet connectivity using the Rogers WiFi modem. Hence, performance can vary based on building materials, the layout of your office, interference or congestion from other electronics and many other factors. You can optimize your WiFi speed by following these tips:

Rule out issues with your file sources.

Not all websites, games or apps are created equal. Try a few different selections to make sure it’s not your file source that’s stalled. Restarting your computer also might just solve this issue.

Connect your device to each of your WiFi networks.

The newest Rogers WiFi modems support dual-band connectivity. Hence, they generate two WiFi networks at the same time—one for the 2.4 GHz band (network) and one for the 5 GHz band (network). Both networks will be named the same by default, but the 5 GHz network will have “5G” added to the end of the name. When you check for available WiFi networks on your devices, try connecting to the 5 GHz network (older devices may not support this network). Run your video, app or download, then switch to the 2.4 GHz network and do it again to compare performance.

1. 2.4 GHz offers greater range but slower speeds ideal for browsing.
2. 5 GHz offers faster speeds great for HD video streaming, but at a closer range to the modem. This band is less commonly used by electronic devices, so it also offers the advantage of less signal interference.

Unplug your Rogers modem.

For 10 seconds, unplug your Rogers modem and any network gear you might have (i.e. extra WiFi routers or switches). Plug them back in and allow them to reboot. A reboot triggers the modem to re-scan the WiFi environment and optimizes connectivity for the current state.

Try moving your device or your modem.

Moving your device or modem can be considered for better WiFi signal broadcasting. Any new addition to your modem's surroundings may affect a WiFi signal. Addition or relocation of electronics and other items by you or surrounding neighbours or businesses (especially in buildings with multiple businesses) may mean your modem is no longer in an optimal spot. Items that can affect WiFi signal interference or congestion include the following:

1. Cordless phones, audio/video monitors, or wireless speakers
2. Enabled Bluetooth devices, especially in tablets and smartphones where Bluetooth and WiFi share an antenna
3. Microwave ovens
4. Garage door openers
5. Fish tanks (water)
6. Mirrors

Give the modem some breathing room.

Giving six inches of “breathing” room around the modem (or router if used) or slightly elevating it may also help in improving the WiFi signal.

Add WiFi extenders or additional access points.

With WiFi extenders and additional access points, you can get a more complete coverage in bigger office layouts.

Consider whether it may be time to upgrade your device.

No matter how fast your modem, your Internet service, or your WiFi is, your connectivity reflects the capabilities of the device you’re using. So, if streaming is fast on your new tablet but slow on an old laptop, newer technology may be the deciding factor in your connectivity speed.