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Add and Remove Add-ons

To add or remove add-ons for a subscriber, please follow the steps below:

  1. Go to MyBusiness Hub sign-in page
  2. Select Sign in >
  3. Enter your username and password.
    Option: you can select ‘Remember me’ check box if you want the browser to remember your sign-in credentials for the next sign in
  4. Select Sign in
  5. Select the My Business Account header on the dashboard page
  6. Select the Account from the top bar
  7. Select the Subscriber from the Services tab or Overview page
  8. Select Manage my Add-ons to start adding or removing add-ons
  9. Under Step 1, select the radio button or checkbox next to the desired add-on to add or select Remove next to the add-on you want to remove
  10. Select Continue
    • Add-ons are sorted by category tabs (Travel, Long Distance, etc.) and are displayed according to device and service eligibility
    • You can select multiple add-ons and they'll be added under the Summary of Changes header
    • If the option Remove isn’t available, the add-on is either already set to automatically expire or you must contact us to get it removed
  11. Under Step 2, review the changes and select the Terms and Conditions checkbox to accept and proceed
    • Once added, the changes are effective immediately
  12. If you would like to receive a confirmation of the changes, select the radio button next to email or mail
  13. Select Accept & Submit to confirm changes
    • If a conflict exists, a notification will request that you select the add-on you wish to keep
  14. Under Step 3, review the message and select Close button