Reactivate usage for a device

To reactivate usage for a device that’s blocked, including reinstating access to voice, text, and data services, please follow the steps below:

  1. Go to MyBusiness Hub sign-in page
  2. Select Sign in >
  3. Enter your username and password.
    Option: you can select ‘Remember me’ check box if you want the browser to remember your sign-in credentials for the next sign in
  4. Select Sign in
  5. Once signed in, select My Business Account header on the dashboard page.
  6. Now, select the Account from the top bar.
  7. From the Services tab or Overview page, select the Subscriber for which you wish to reactivate the usage.
  8. Select Reactivate Your Services or Restore Service and then make sure to restart the device.