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Add a Line with an existing Device (BYOD) on an Existing Account

Add a Line with an existing Device on your MyBusiness Account

Follow these steps to activate an Additional Line on your existing account.

You can add up to 20 new lines (subject to credit approval) per order, with up to 10 lines per cart and up to 5 carts per order. Lines in each cart will have the same device, plan, and additional services.

  1. Go to https://www.rogers.com/bss and select Continue to sign in.
    • You can also go to MyBusiness Hub and select Sign in. And then select the My Business Account header.
  2. If prompted, select an account.
  3. Select Add a line from the Services tab.
  4. Select Use Your Own Device and Select a Plan to use an old device for your new line.
  5. Complete the selections in each section and select Submit Order to complete the new activation order. 
    • Please note:  
      • For eSIM compatible devices, you can request an eSIM voucher. You will need to scan the QR code with your device to activate the eSIM. 
      • If porting in an existing number: To avoid service disruptions, you will need to complete the port request once you receive the new SIM. Go to rogers.com/complete or contact us. 
        • A text message will be sent to the number that is being ported to approve the request. 
        • If there is no response to the message within 90 minutes, the transfer request will automatically be cancelled.