Using a Travel Pack
How Travel Packs work
If your plan or destination isn’t covered by Roam Like HomeTM (you can search by country here), Travel Packs can help control costs when you use your phone abroad.
Travel Packs give you a set amount of talk and text (with or without data) to use within 31 days of purchase. You won’t be charged roaming fees for using your phone at your destination unless you go over the amount covered by the Travel Pack. When the 31 days are over, the pack is automatically removed from your account.
Track your usage
You can track your data usage for the Travel Pack by texting usage to 333 on your mobile device. You’ll get a text message when you reach 90% and 100% of your data usage. If you go over the data limit, you’ll get a text message when you reach $30 and $90 in overage fees.
You won’t receive alerts for voice and text usage because we rely on our roaming partner networks to provide this information. The delay means that these messages would arrive too late to be useful.
Add more coverage
If you’re running out of talk, text or data in your Travel Pack and need more, you can purchase a new Travel Pack by texting travel to 7626.
Service availability
The services available in each destination may be limited, depending on what the local providers have available and/or the roaming relationship in place. If there’s a service that you’d like to use (i.e. 5G connectivity), please contact our Customer Care team to confirm what’s available in that area.