Rogers Wireless How-to Centre

Visual Voicemail allows callers to leave you a voice message when you don’t answer, just like other services. On an Apple iPhone, the unique feature of Visual Voicemail is that it lets you see a list of your messages and choose which ones to listen to or delete, without having to listen to prior messages or voice instructions.

The Phone button on the Home screen shows the total number of missed calls and unheard voicemail messages you have.

Please note: Visual Voicemail uses data. If you use it outside of Canada, you will be charged data roaming rates.

TIP! For Visual Voicemail to work, your Data Block function must be turned off (note that Visual Voicemail uses data for which there is no charge, when used in Canada.

Tap Voicemail -- Apple iPhone will prompt you to create a voicemail password and record a personal greeting
To record your greeting
- Tap Voicemail and tap Greeting. Then tap Custom
- Tap Record and speak your greeting
- When finished, tap Stop
- To listen to your greeting tap Play
- To save your greeting, tap Save
- If you prefer to play a standard system greeting that includes your phone number, tap Voicemail, then tap Greeting, then tap Default

From the home screen, tap the green Phone icon located on the bottom left of the screen
Tap the Voicemail icon and select from the list of messages displayed – unheard messages have a blue dot next to them
To listen to a new voicemail message tap Voicemail, then tap the new message
The message downloads to Apple iPhone and plays
Tap the pause button to pause the message and the play button to resume playback
You can skip to any point in a message or listen to it again by dragging the playhead on the scrubber bar
After a message has been played, it will be saved for 10 days from the time you listened to it

TIP! You can still access voicemail by pressing and holding the “1” key on your Apple iPhone (just like on any other wireless phone).