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Resolve Your Concern

Fill out this form to let us know about an issue that customer service was unable to resolve for you. If you haven’t contacted customer service, please contact us by phone or chat first.
1 Your account type:
2 You prefer to be contacted by:
3 Your information

Fill out the fields below. Or, you can sign into MyRogers to auto-fill this form.

First name
Last name
Phone number linked to your account
Rogers Account Number (optional)
4 Your concern

Tell us what's on your mind.
If you've already spoken to a manager but need additional support, your concern will be addressed by our Office of the President.

What is your concern related to?
What is the reason for your concern?
Please share your concern or issue with us
(Don’t include any personal information like your driver’s licence number or any banking information.)

How can we resolve this for you?