The following steps outline how to check wireless voicemail (VM) messages.
How to Check Your Voicemail Messages
From the Handset
- Press the Voicemail button on the phone or press and hold the number 1.
- You will hear your greeting.
- If calling from the US, you may be routed to the Common Access greeting, which prompts you to enter your own number (MSISDN).
- You will hear your greeting.
- Enter the password.
- Follow the automated menu for reviewing messages.
From Landline
- Dial your wireless phone number.
- If calling from the US, dial 1+10 digit wireless number.
- If within International, dial the International Direct Dialing (IDD) number used in the country you are visiting, followed by 1 + the 10 digit wireless number.
- The IDD number is the code you need to call to get a line outside the country you are currently in. The IDD in Canada and the USA is 011, in most of Western Europe it’s 00 and in Hong Kong it's 001.
- You will hear your greeting.
- If calling from a landline, press # to interrupt the greeting.
- Enter your password.
- Follow the automated menu for checking messages.