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Use star codes to allow calls from only friends and family

You can use star codes on your Rogers Home Phone to enable a feature that allows only calls from friends and family to ring through. Read on to learn how to activate and deactivate the feature using star codes, plus how to add contacts to your Friends and Family list and more.

Adding contacts to your Friends and Family list

To enable this feature, you first must have at least one phone number in your Friends and Family list.

  1. On your home phone, dial *64.
    • A voice will let you know if the feature is currently on or off, and if you currently have any contacts on your Friends and Family list.
  2. Press # on your home phone.
  3. Enter the phone number you want to add.
  4. Press # again.
  5. The phone number you entered will be read back to you. Press 1 to confirm it’s correct.
  6. If you want to add more contacts to your list, repeat these steps starting from Step 2. Otherwise, hang up your phone to finish.
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Enabling the feature

Once enabled, only callers on your Friends and Family list will ring through. All other callers will receive a message stating that you are not accepting calls from their number at this time.

  1. On your home phone, dial *64.
    • A voice will let you know if the feature is currently on or off, and if you currently have any contacts on your Friends and Family list.
  2. Press 3 to turn the feature on, if it is off.
  3. Hang up your phone to finish.
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Disabling the feature

Once the feature is disabled, all callers will ring through again.

  1. On your home phone, dial *64.
    • A voice will let you know if the feature is currently on or off, and if you currently have any contacts on your Friends and Family list.
  2. Press 3 to turn the feature off, if it is on.
  3. Hang up your phone to finish.
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Removing contacts from your Friends and Family list

Method 1:

  1. On your home phone, dial *64.
    • A voice will let you know if the feature is currently on or off, and if you currently have any contacts on your Friends and Family list.
  2. Press the * key on your home phone.
  3. Enter the phone number you want to remove.
  4. Press the * key again.
  5. The phone number entered will be read back to you. Press 1 to confirm it is correct.
  6. Hang up your phone to finish.

Method 2:

  1. On your home phone, dial *64.
  2. Press 1 to hear all the contacts currently on your Friends and Family list. After each number is read, there will be a pause; if you want to delete that number, press 07 during the pause.
  3. The phone number selected will be read back to you. Press 1 to confirm removal.
  4. Hang up your phone to finish.
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