If you are a Rogers Together With Shaw customer, visit our website for support with our services.
Follow the easy steps below to set up your internet and home WiFi.
If you are a Rogers Together With Shaw customer, visit our website for support with our services.
Follow the easy steps below to set up your internet and home WiFi.
Here are some tips for finding the best place for your Gateway modem:
DO place your Gateway in the most central location in your home where you have a cable outlet.
DO make sure your Gateway is raised on a shelf or table.
DON’T place your Gateway on its side, stacked on top of other electronics or close to electrical panels/power bars – this can cause signal interference.
DON’T place your Gateway inside cabinets or behind furniture – this can cause overheating.
DON’T place your Gateway next to speakers or wireless electronics/appliances, or materials like metal, concrete, mirrored surfaces or glass – these can absorb or reflect the WiFi signal.
Learn more or watch a short video about where to put your modem.
If preferred, you can connect devices like gaming consoles directly to your Gateway via an Ethernet cable.
Select Still having issues for helpful tips to make sure your WiFi is performing at its best.
Note: When installing new Rogers Xfinity WiFi Boost Pods, this test is more likely to show errors during the 24-48 hour optimization period after an Rogers Xfinity WiFi Boost is installed.
For more information, visit www.rogers.com/internet-support.