Set up Automatic Payments

1. Access your MyRogers account from rogers.com.
2. Select Set up Automatic Payments.
3. Select Use a bank account for Automatic Payments and enter your payment information.
4. Select Continue.
5. Accept the Pre-authorized Debit Terms and Conditions and select Submit. It may take a full billing cycle for your first pre-authorized payment to be withdrawn. If you have a balance on your account, you should make a one-time payment to avoid late payment charges.

If you’re having trouble with this method, you can upload a void cheque or a direct deposit form from a Canadian financial institution. Please note that it may take longer to update your payment details.

1. Open the MyRogers app and sign in.
2. Tap the menu button in the top left corner and select Payment or Billing and Payment.
3. Tap Change Payment Method.
4. Tap Pre-authorized Chequing and enter your payment information..
5. Tap Save Payment Method. It may take a full billing cycle for your first pre-authorized payment to withdraw. If you have a balance on your account, you should make a one-time payment to avoid late payment charges.

If you’re having trouble with this method, you can upload a void cheque or direct deposit form from a Canadian financial institution. Please note that it may take longer to update your payment details.

1. Access your MyRogers account from rogers.com.
2. Select Set up Automatic Payments.
3. Select Use a Credit Card for Automatic Payments and enter your payment information.
4. Select Continue.
5. Select Submit. It may take a full billing cycle for your first pre-authorized payment to withdraw. If you have a balance on your account, you should make a one-time payment to avoid late payment charges.

1. Open the MyRogers app and sign in.
2. Tap the menu button in the top left corner and select Payment or Billing and Payment.
3. Tap Change Payment Method.
4. Tap Pre-authorized Credit Card and enter your payment information..
5. Tap Save Payment Method. It may take a full billing cycle for your first pre-authorized payment to withdraw. If you have a balance on your account, you should make a one-time payment to avoid late payment charges.

If this is the first time you’re signing up for Automatic Payments, starting on your next bill, your payments will automatically be taken from your credit card. To avoid any late payment charges, we recommend you make a one-time payment for your balance.

If you’re already signed up for Automatic Payments and just updating your credit card, it must be registered at least 48 hours before the withdrawal date on your bill for the payment to process on time. If you’re updating your card less than 48 hours from your scheduled withdrawal date, to avoid any late payment charges, we recommend you make a one-time payment for your outstanding balance.

If you’re setting up Automatic Payments for the first time, the payment may not be withdrawn until your next billing cycle. We recommend you make a one-time payment for your balance to avoid late payment charges.

If you were already signed up and just updating your bank information, it must be registered at least 48 hours before the withdrawal date on your bill for the payment to process on time. If you are updating your information and it is less than 48 hours from your scheduled withdrawal date, to avoid any late payment charges, we recommend you make a one-time payment for your outstanding balance. 

If you mail in your request, a pre-authorized debit change can take up to 6 weeks to process. When mailing in your request for a change to your pre-authorized debit, only cheques and direct deposit forms from Canadian financial institutions are accepted.

You can avoid the requirement for a cheque or direct deposit form altogether by making your pre-authorized debit change online through MyRogers.