Remove Devices from Ignite HomeConnect

1. Open Ignite HomeConnect and sign in using your MyRogers username and password.
2. Select Connect.
3. Select the disconnected device you want to remove.
4. Select Device Details.
5. Select Forget Device. Once removed, the device will be erased from any associated profiles as well as from the Devices All historical activity for this device will also be permanently deleted and if it reconnects to your home WiFi network in the future, it will appear as a new device.

Note: These steps will update your Ignite HomeConnect, but if your WiFi network name or password has been saved on the removed device it may reconnect automatically unless you manually update the WiFi settings on the device itself.

Access the Ignite HomeConnect app >

FAQs about Parental Controls on Ignite HomeConnect >

FAQs about Advanced Security in Ignite HomeConnect >

Name and Assign Devices to User Profiles with Ignite HomeConnect >

Pause Devices’ WiFi Access with Ignite HomeConnect >

Set Up Active Time Alerts with Ignite HomeConnect >

Set Up Profiles to Manage Devices with Ignite HomeConnect >

Turn On Parental Controls with Ignite HomeConnect >

Use Downtime Schedules to Pause Devices with Ignite HomeConnect>

Use Port Forwarding with Ignite HomeConnect >

How to connect a device to your WiFi network >