If you are a Rogers Together With Shaw customer, visit our website for support with our services.
Having issues with your Ignite Voice Remote? Check out these options.
If you are a Rogers Together With Shaw customer, visit our website for support with our services.
Having issues with your Ignite Voice Remote? Check out these options.
If you’re having trouble with your Ignite voice remote, one of the first things you should do is check the battery level.
Note: If your LED blinks red five times when pressing any button, this indicates that your battery power is extremely low and the AA batteries should be replaced as soon as possible as this can prevent the remote from functioning properly.
You might need to re-pair or re-program your remote to work with your Ignite EntertainmentTM Box, your TV or other devices.
What symptom best describes the issue you’re experiencing?
You’ll need to pair your remote with the Ignite Entertainment Box. Click here for step-by-step instructions.
You’ll need to program your remote to work with your TV. Click here for step-by-step instructions.
You’ll need to program your remote to work with other devices. Click here for step-by-step instructions.
If the battery level is good and re-pairing or re-programming didn’t resolve your issue, try unpairing your remote.
VOICE REMOTE | STEPS |
|
|
VOICE REMOTE | STEPS |
|
Once you’ve unpaired your remote, you’ll need to re-pair or re-program your remote to you Ignite Entertainment Box, your TV or other devices.
Click here for step by step instructions on how to do this.
If your Ignite Voice Remote is defective, we can give you one at no charge. Contact us to swap out your old or broken remote for a new one.
You can purchase a new Ignite Voice Remote for only $25 by contacting us.