Understand roaming

While services like iMessage can work on Wi-Fi alone, there are settings that will send the message as an SMS/MMS if an internet connection cannot be found which will trigger roaming charges.
Tip: go to the Messaging settings and turn off Send as SMS.

Settings like background app refresh, Wi-Fi Assist, cloud-based backups being turned on, as well as email being set to push, will use data without you realizing it.
Tip: Turn off push email notifications so that your device is not constantly looking for emails to download. Depending on your device, manage these notifications in your Push or Sync settings.

Unless you have Airplane Mode turned on with Data Roaming turned off, there’s still a risk of roaming charges happening! Wi-Fi Calling is a great option for calling and texting while travelling but be aware of the number you’re calling. Outgoing Wi-Fi calls and texts made to a non-Canadian number will trigger roaming charges. If the number is outside the destination you are roaming in, then long distance charges will incur in addition to the roaming charges.
Tip: Stick to using Wi-Fi Calling for calls back home to Canadian numbers, checking your voicemail, or answering calls from anywhere and find alternatives for making calls within your destination.

Regardless of how long a call you make or receive is, it will lead to being charged for roaming. This also applies to any amount of data used, whether intentional usage or background usage. The Roam Like Home daily rate is equal to the destination’s pay-per-use data rate, so any data usage will result in the same charge. Incoming text messages are free, but sending a text message will also lead to a charge; if it’s over 160 characters, it may send as a MMS which uses data as well.
Tip: If you’d prefer to pay the pay-per-use rates for occasional usage while travelling, you can opt-out from Roam Like Home. Please review the pay-per-use rates for your destination before you leave.

The daily rate for Roam Like Home is equal to the pay-per-use rate for data within your destination. Keep in mind that pay-per-use rates round up to the next whole minute for calls or the set amount of data. For example, a 30 second call will count as one minute. Data rates are charged for up to the set amount for the destination. For example; the rate for data in Italy is $15/20MB, so if you were to use 50MB in a day, that would lead to a $45 charge.
Tip: You can review your bill to get an estimate of how much data you use on a daily basis and calculate what that would equal while roaming based on your destination’s pay-per-use rates found here. Consider that you may need to use your phone more than normal while abroad to help you find your way around.

With Roam Like Home, your destination is seen as “home”, so with a Canada-wide plan you won’t be charged long-distance fees for calls made within the country, or back to Canada. Long-distance charges will only occur if you call a country outside of your destination. For example, making a call to Germany while you’re in France. Long-distance charges may also apply if you have a local-calling plan rather than Canada-wide.
Tip: Confirm your plan details for whether you have Canada-wide or local calling only through your MyRogers account.

When you use Roam Like Home, your plan follows you to your destination to be used as normal. This means that the data available along with airtime and text messages included is all based on your regular plan. For example: If you have a 60GB Infinite Essentials plan, then you have access to that same 60GB of data at high speeds and unlimited data at reduced speeds, as well as the unlimited calling and texting you normally would!
Tip: Be sure to consider how much data you still have available before you leave, and add a speed pass if necessary!