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How to Pair the Day/Night HD Camera using the Smart Home Monitoring App

This article is for customers without a Touchpad. Have a Touchpad? Visit this page for your pairing instructions.

Follow these steps to pair your Day/Night HD Camera using the Rogers Smart Home Monitoring app. We recommend pairing your camera before installing it on the wall.

Important: Make sure that your Smart Home Monitoring system is Disarmed. Only pair one Smart Home Monitoring camera at a time.

Power up the Day/Night HD Camera

  1. Move the Day/Night HD Camera to where you plan to install it.
  2. Connect the Ethernet cable to the LAN port of the Day/Night HD Camera.
  3. Connect the DC cable to the Ethernet cable.
  4. Connect the supplied power adaptor to the DC cable and then plug it into a wall outlet. This will power up the Day/Night HD Camera.
    • CAUTION: Only use the power adaptor provided. Using a different one may lead to hardware damage.  support-pair-with-app-wiring
  5. Check the LEDs on the camera:
    • The Power LED should come on briefly and then start to blink. It will blink for 15 to 20 seconds while it starts up. The LED will stop blinking and stay on once the start-up process is complete.
    • The Network LED should be ON.
  6. You’re now ready to pair the camera.

Pair the Camera With the App

  1. Log in to the Smart Home Monitoring app using your MyRogers username and password. (Can’t remember your login info? Visit this page to retrieve your username or password.)
  2. On the Overview screen, tap More, then Manage Devices, then Add Devices.
  3. Tap Cameras.
  4. Press the WPS button on your internet modem. If you received a Netgear Router with your installation, press the WPS button on that instead.
    • The placement the WPS button will vary depending on your modem or router.
    • If your modem does not have a WPS button, see the instructions for how to Pair Your Camera Using Ethernet.

  5. Press the WPS button on the back of the Day/Night HD Camera.   support-reset-daynight-camera-pinhole

  6. On the Smart Home Monitoring app, tap Continue. The app will scan for and connect to your camera. Once connected, a message appears indicating the camera was successfully added to your system.
  7. Tap Edit to configure the Day/Night HD Camera. The naming box will have a default name for camera. Tap on this box to customize its name (e.g. Balcony). When you’re done, tap Save.

Did you find these instructions didn’t work? Visit this page to try an alternative pairing method using Ethernet.