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Operator Assistance - Collect, Third Party, Sent to Paid Calls

Operator Assistance is a service that connects you to an operator to help you place your call, or to place your call for you.

Dial '0' to reach the operator.

You can make three types of calls through Operator Assistance: Collect Calls, Bill to Third Party Calls and Sent to Paid Calls.

Collect Call

When you place a call through Operator Assistance and the call recipient accepts the charges.

Bill to Third Party Call

When a call you place through Operator Assistance isn’t charged to you or the call recipient, but is instead billed to a third party. Billed to Third Party Calls can be charged to anyone in Canada.

Sent to Paid Call

When you place a call through Operator Assistance and incur the charges yourself.

Note: Please contact us for the latest information on Operator Assistance-related charges (i.e. per-minute charge rates and the Operator Assistance charge).