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Easy Setup Guide - How to pair and install the Rogers Xfinity Video Doorbell

Follow these steps below to easily set up your Rogers Xfinity Video DoorbellTM and pair it using the Rogers Xfinity app app.

This article is for customers using the Rogers Xfinity app. Using the Smart Home Monitoring app? Visit this page for your pairing instructions.

What's Included?

Rogers Xfinity Video Doorbell
Rogers Xfinity Video Doorbell

Angled Bracket
Angled Bracket
Wall Bracket
Wall Bracket
2 x Screws & 2 x Anchors
2 x Screws & 2 x Anchors
Chime Kit
Chime Kit
Terminal Screw
Terminal Screw

How to install and pair your Rogers Xfinity wired Doorbell camera

What You'll Need

In order to install the doorbell camera, you’ll need the following tools:

  • Power drill

  • #2 Phillips-head screwdriver

  • Needle nose pliers

Turn off the power to your doorbell. Installing your doorbell while the power is on may result in serious injury and/or damage. Find your home’s circuit breaker and switch off the power to your doorbell. Try ringing it to make sure the power is off.

Doorbell requirements

You’ll need an existing Wired doorbell system with a required voltage of 16-24v. If you don’t, you’ll need to contact a qualified electrician to complete the wiring process before being able to complete your Rogers Xfinity Video DoorbellTM (Wired) setup.

Before you begin

Important: Make sure you turn off the power to your doorbell from your home’s circuit breaker before starting any work. Installing while the power is still on may result in serious injury and/or damage to your doorbell.

Install your Rogers Xfinity Video Doorbell

  1. Sign in to the Rogers Xfinity app using your MyRogers username and password.
  2. Select the Home tab.
  3. Select + Add smart devices, then select Video Doorbell from the list of options.
  4. Select Get Started and follow the steps in the app to connect your Rogers Xfinity Video Doorbell.

Note: You can always schedule a pro-install by calling 1-888-ROGERS-1 to schedule an appointment if you are uncomfortable completing the installation yourself.

Pairing the Rogers Xfinity Video Doorbell

  1. Once the doorbell has been installed, the light will turn white and start blinking when it’s ready to pair.

  2. It will start connecting to the Wi-Fi and Bluetooth on your phone through the app automatically. This process could take a few minutes to complete.

  3. Once the doorbell light turns blue, it’s ready to be named and customized through the app. Follow the in-app instructions to complete this process.

Note: Having pairing issues with your Rogers Xfinity Video Doorbell? Please contact us for assistance.