If your Rogers Xfinity Motion Sensor didn’t pair with the Rogers Xfinity app on the first try, you may want to double-check that you’ve followed all the steps in the pairing process. If you forgot to pull out the activation strip when instructed, or if you’ve inserted the batteries the wrong way around, your sensor won’t enter pairing mode.
Follow these steps to reset your Rogers Xfinity Smart Motion Sensor.
- Holding the Rogers Xfinity Motion Sensor upright, push up on the body to slide it off the battery cover.
- Press and hold down the detector’s tamper switch, located on the back of the sensor next to the lower battery.
- Insert one of the two batteries into the sensor.
- Release the tamper switch within 4 seconds (the LED blinks 3 times every 5 seconds).
- Insert the second battery.
Your Rogers Xfinity Smart Motion Sensor has now been reset. You can pair it by following the instructions in How to set up and install your Rogers Xfinity Motion Sensor.