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How to reset an Ignite Door/Window Sensor Sercomm

To help troubleshoot any issues with your Ignite Door/Window Sensor – Sercomm, you can reboot it or even do a factory reset.

How to reboot your Ignite Door/Window Sensor

Follow these steps to reboot the detector. 

  1. Remove the sensor cover.
  2. Remove the battery from the sensor.
  3. Wait at least 5 seconds.
  4. Insert the battery.
  5. Place the cover back on the sensor. 

Your Ignite Door/Window Sensor will reboot. 

How to factory reset your Ignite Door/Window Sensor

Please note that factory resetting your Ignite Door/Window Sensor will remove the device from your network. It will need to be paired again. 

Follow these steps to reset the sensor to default settings. 

  1. Remove the sensor cover. 
  2. Remove the battery from the sensor. 
  3. Press and hold the tamper switch, located next to the battery. 
  4. Insert the battery. The LED will light up for 4 seconds when it’s done booting up. 
  5. Release the tamper switch once the LED is lit. 
  6. Place the cover back on the sensor. 

Your Ignite Door/Window Sensor has now been reset. You can pair it by following the instructions in How to set up and install your Ignite Door/Window Sensor - Sercomm.