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Managing smart home devices with the Rogers Xfinity app

With the Rogers Xfinity app, you can easily access and control all your smart home devices, including door locks, LED lights, smart plugs, thermostats and more. 

What you'll need: 

  • Your Rogers Xfinity app. 

  • Login credentials for the smart home device. For example, the username and password you use to log into your August account.

Compatible devices

Select smart devices from these brands are compatible with Rogers Xfinity: 

Lighting 

Door Locks 

Plugs 

Thermostats 

Note: The device will need to be installed according to the manufacturer’s instructions and connected to your home network. For details and technical specifications, visit the manufacturer's website by selecting them from this list.

Adding a device to the Rogers Xfinity app

  1. Open the Rogers Xfinity app and sign in using your Rogers username and password.
  2. On the Overview page, select the Home tab, and then select the + icon. 
  3. Scroll through the list and choose the brand of the device you’re trying to connect to.
  4. Select Link now.
  5. You’ll be asked to sign in to the 3rd-party account you made when you first set up your smart device. Sign in using your 3rd-party username and password.
  6. Select Finish to complete your setup.

To control your device: from the Overview menu, just select the Home tab and you'll be able to see and control all of your connected devices.

Removing a device from the Rogers Xfinity app

Follow these steps to remove (unlink) a smart device from Rogers Xfinity.

  1. Open the Rogers Xfinity app.
  2. Sign in with your MyRogers or Shaw ID username and password.
  3. Select the Home tab in the bottom navigation.
  4. Select the plus sign (+) in the top right corner, then select the device you want to unlink.
  5. Select the Unlink all button at the bottom.

Note: Unlinking a device will remove your ability to control it from the Rogers Xfinity app. The device will still show up in the WiFi tab of Rogers Xfinity, as long as it's connected to your home network.

Managing the home controls for your smart devices

Go to the Home tab in the Rogers Xfinity app for your smart home control view. Here, you'll be able to access all of your linked smart home devices in one spot. 

Thermostat controls 

  • HVAC mode 

  • Set points 

  • Fan mode 

  • Presence mode (Home/Away/Sleep) 

  • Manufacturer's app may have additional features 

Lighting controls 

  • Power on/off 

  • Brightness 

  • Colour: White temperature and colours 

  • Manufacturer's app may have additional features 

Door locks 

  • Lock and unlock doors 

  • Check the lock status of a door 

  • Receive notifications for locked/unlocked/left unlocked 

  • Set automated lock schedules (Unlock schedules aren't included at this time) 

  • Manufacturer's app may have additional features