Here is the info you need to help fix issues with sending and receiving Rogers Yahoo! Mail through an email program or app.
Troubleshoot issues sending and receiving email on your device or email program
Ensure that you can log in to Rogers Yahoo! Mail
First, check if the issue is with your account.
- Sign in to Rogers Yahoo! Mail from a web browser. Go to Resolve login issues with Rogers Yahoo! Mail if you need help with signing in.
- Send yourself an email and wait about 5 minutes for it to arrive. Didn’t get the email? Check if added filters or blocked email addresses are preventing you from getting it.
Once you verify that your email works using the Rogers Yahoo! page, test your device or email program once again. If it still does not work, try correcting the settings on the device or email program.
Correct your email program or app settings
Your settings must be right if you want to use an email program or app to help you manage your Rogers Yahoo! Mail.
Select the email program or operating system you use and follow the steps to update the settings.
Don’t see the email program or operating system you use? Add your Rogers Yahoo! Mail account through the Yahoo setup or manual setup option.
If you’re still having trouble, contact Technical Support for assistance.