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You may need to turn bridge mode on or off on the Rogers Xfinity Gateway if you are adding or removing a third-party networking solution.
Before you bridge your modem, note the following:
- Putting this modem into bridge mode will disable any Rogers Xfinity WiFi Boost Pods in use and prevent you from using the Rogers Xfinity app.
- If you’re an Rogers Xfinity Bundle customer, and Rogers Xfinity TV is connected to the modem via WiFi, bridging your modem will disconnect any WiFi-connected devices and cause issues with your Rogers Xfinity TV service. Note: While this is not guaranteed, we suggest you only turn off the WiFi on your modem and place your third-party solution into Access Point/Bridged mode instead.
- If your internet stops working when the modem is bridged, check the top of your modem for a solid white light. If you see this, try rebooting your third-party WiFi network solution and making sure it’s still connected to the gateway first.
