Turn Parental Controls on and off with Rogers Xfinity app

Use the Rogers Xfinity app to easy manage Parental Controls for devices connected to your Wifi network. This helps reduce the risk of kids accessing inappropriate content while online at home.

Rogers Xfinity app is available exclusively for Rogers Internet customers with the Rogers Xfinity Gateway modem. Not sure if this is your modem? Check under “Internet” on your MyRogers account.

Turn on Parental Controls with The Rogers Xfinity app

Open The Rogers Xfinity app and sign in using your MyRogers username and password.
Select Wifi.
Select Manage people.
Select your child’s profile. If you haven’t set one up yet, select Add a person and follow the prompts to do so now.
Click on the Settings icon at the top.
Select Parental Controls.
Select Turn on.

Note: When connected to your WiFi network, the devices associated to your child’s profile will be more inclined to access content deemed appropriate for all ages based on industry standards.
Learn more about Rogers Xfinity app parental controls here.

Turning off Parental Controls with Rogers Xfinity app

Follow steps 1 through 6 above.
Select Turn Off.

Considerations to keep in mind:

Parental Controls are intended to help prevent devices from accessing inappropriate online content; however, they are not guaranteed to block access to all inappropriate sites and applications. Practicing online safety is always recommended.
If a device has accessed inappropriate content prior to Parental Controls being applied, the content may be cached on the device and unable to be blocked until up to 24 hours later.
Rogers Xfinity app Parental Controls are applied through the home WiFi network connection and do not apply if a device connects directly to inappropriate content through a cellular or public WiFi connection.
Rogers Xfinity app Parental Controls do not apply to content accessed through the Xfinity Stream app or service which instead offers integrated KidsZone tools.