FAQs about Apple TV+ on Ignite Entertainment

Apple TV+ is a streaming service featuring Apple Originals - award-winning series, compelling dramas, ground-breaking documentaries, kids’ entertainment and movies. New original programs and films are added every month and shows are ad-free and available on demand.

Apple TV+ is always commercial-free. Some shows release all episodes at once. Other shows add new episodes every Friday. You can then watch them on demand anytime, anywhere.

Absolutely. Download your favourite Apple Originals to your Apple device and watch them anywhere, anytime without a WiFi connection.

Visit this page to learn more about Apple services, including Apple TV+.

Customers with an Ignite Entertainment_TM bundle (bundles with Ignite Internet_TM + TV bundles or Ignite Internet + Streaming) are eligible for this offer. Offer is valid until January 8, 2024.

Already have an Ignite Entertainment bundle? You can easily find the offer by saying “Apple TV+ offer” into your Voice Remote.

No, this offer is only available to new and returning Apple TV+ subscribers.

Once your new bundle is installed and your Ignite Entertainment Box is turned on, follow these instructions to redeem the Apple TV+ 3-month offer:

1. Say “Apple TV+ offer” into your Voice Remote. The offer will display on your TV screen.
2. Select the offer tile.
3. Enter your mobile phone number when prompted and select “Send text.” You’ll receive a text on the mobile number you entered.
4. Open the text and select the link provided to open the Apple TV+ app on your device.
   • Note: This link is unique to your mobile phone number and cannot be forwarded. The link is valid for 7 days.
5. In the app, enter (or create) your Apple ID when prompted.
6. Based on your Apple eligibility, you’ll finish the redemption process and can begin streaming all Apple Originals on your Ignite TV or Ignite Streaming service.

1. On your iPhone or iPad, open the Settings app.
2. Tap your name at the top.
3. Tap Subscriptions. You’ll see all the active and expired subscriptions tied to your Apple ID.
4. Tap on any of these subscriptions to see more information, change or cancel.

For further inquiries, please contact AppleCare.

1. On your iPhone or iPad, open the Settings app.
2. Tap your name at the top.
3. Tap Subscriptions. You’ll see all the active and expired subscriptions tied to your Apple ID.
4. Tap your Apple TV+ subscription. You’ll see more information about the subscription, including when your offer ends.

Your Apple TV+ subscription will be billed directly through your Apple account and will be separate from your Rogers account. For any inquiries about your Apple TV+ subscription, please contact AppleCare.

Any cancellations or modifications to your Apple TV+ subscription can be handled in the Apple TV app.

Your Apple TV+ subscription will remain the same. If you cancel your Rogers services, you can still manage your Apple TV+ subscription in the Apple TV app.

Your Apple TV+ subscription will remain the same.

For any issues regarding your Apple TV+ app or subscription, please contact AppleCare.