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How Apple TV+ works

What is Apple TV+?

Apple TV+ is a streaming service featuring Apple Originals - award-winning series, compelling dramas, ground-breaking documentaries, kids’ entertainment and movies. New original programs and films are added every month and shows are ad-free and available on demand.

Are there commercials? And can I watch on demand?

Apple TV+ is always commercial-free. Some shows release all episodes at once. Other shows add new episodes every Friday. You can then watch them on demand anytime, anywhere.

Can I download to watch offline?

Absolutely. Download your favourite Apple Originals to your Apple device and watch them anywhere, anytime without a WiFi connection.

Visit this page to learn more about Apple services, including Apple TV+.

How billing for your Apple TV+ subscription works

How do I view the details about my subscription?

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name at the top.
  3. Tap Subscriptions. You’ll see all the active and expired subscriptions tied to your Apple ID.
  4. Tap on any of these subscriptions to see more information, change or cancel.

For further inquiries, please contact AppleCare.

How will I know when my Apple TV+ offer ends, and what happens after it does?

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name at the top.
  3. Tap Subscriptions. You’ll see all the active and expired subscriptions tied to your Apple ID.
  4. Tap your Apple TV+ subscription. You’ll see more information about the subscription, including when your offer ends.

How will I be billed for my Apple TV+ subscription? Is my Apple TV+ billing cycle different from my Rogers billing cycle?

Your Apple TV+ subscription will be billed directly through your Apple account and will be separate from your Rogers account. For any inquiries about your Apple TV+ subscription, please contact AppleCare.

Managing your Apple TV+ subscription and troubleshooting technical issues

How do I cancel my Apple TV+ subscription?

Any cancellations or modifications to your Apple TV+ subscription can be handled in the Apple TV app.

What happens to my Apple TV+ subscription if I cancel my Rogers services?

Your Apple TV+ subscription will remain the same. If you cancel your Rogers services, you can still manage your Apple TV+ subscription in the Apple TV app.

What happens to my Apple TV+ subscription if I switch my Rogers services to ones that aren’t eligible?

Your Apple TV+ subscription will remain the same.

I am having technical issues with Apple TV+. What do I do?

For any issues regarding your Apple TV+ app or subscription, please contact AppleCare.