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What is an eSIM and how do I get one?

What is an eSIM

An eSIM is a digital SIM that lets you activate a mobile plan without having to use a physical SIM card. If your device supports Dual SIMyou can use an eSIM is to allow two lines or more on it. Learn more about Dual SIM.

How do I get an eSIM?

You can request an eSIM if you are on a Rogers mobile plan and have an eSIM compatible device.

New line purchased or done a hardware upgrade through rogers.com

When you activate a new line with an eSIM compatible device and choose ship to home, we’ll mail you an eSIM voucher to activate your eSIM.

When you activate a new line with an eSIM compatible device and choose Pick up at store, we’ll talk you through the different ways to activate your eSIM when you visit us.

New line purchased or done a hardware upgrade by calling us

When you call us to purchase a new line you can activate your eSIM through the MyRogers app or MyRogers Protal.

New line purchased or done a hardware upgrade at Rogers store

Visit a Rogers store to upgrade to an eSIM compatible device and talk to our reps about the ways to activate an eSIM on your device.

How do I check if my device is eSIM compatible?

Enter *#06# on your keypad to see a list of your device information. If you see EID in the list, then your device is eSIM compatible.