Nokia 5G Gateway 12 – Quick Start Guide

If it’s your first time setting up your Nokia 5G Gateway 12, download the Nokia WiFi App to your phone or tablet and sign in using your MyRogers credentials.

Make sure the device ISN'T powered on when inserting the SIM card. If the device is powered on, remove the plug before proceeding.

Check if the SIM card was pre-installed by your service provider. If not, follow these steps to insert your SIM.

• Flip device over.
• Insert the SIM to the SIM slot and close the SIM slot cover on the bottom of the Nokia 5G Gateway 12

Note: 5G Business Internet requires one of the listed 5G Internet SIM Cards. If you didn't receive the correct SIM, visit your nearest Rogers stores to get the SIM exchanged.

Using the Nokia WiFi App, scan the QR code on the bottom of your device.

• Plug in your Nokia 5G Gateway 12 and push the ON/OFF button. 
• LED lights will appear on top of your device once it's powered on. 
• Wait 30–60 seconds so the Gateway can search for a 5G signal.

Use the Nokia WiFi App to check signal strength. You can also check signal strength by viewing the LED light on the front of the device.

• If the LED is green. This indicates good connectivity to network.
• If the LED is Yellow. This indicates fair connectivity to network.
• If the LED is Yellow. This indicates poor connectivity to network.

To improve your signal strength, you can do the following:

• Move the location of your device (higher is always recommended).
• Move your device close to a window or outer wall with few obstructions.

Note: Press the TEST button on the side of your Gateway to check the signal strength at any time.

It’s time to connect to your Wi-Fi network! 

Use the default SSID and Wi-Fi key printed on the bottom of your Nokia 5G Gateway 12 to connect your devices. 

Use the Nokia WiFi App to change your Wi-Fi name and password anytime!

If you would like to change them now, follow these steps: 

• Open the Nokia WiFi App. 
• Tap the Home Network card on the home screen. 
• Select the edit icon on the bottom to load the ’Change Wi-Fi’ screen. 
• On the top right, click the pencil icon to change the Wi-Fi name and password of your network. 
• After you've made your changes, tap the check mark to save your changes. 

After changing your Wi-Fi name and password, you'll need to connect your devices using your new Wi-Fi credentials.

Note: If you’re unable to change the WiFi name and password in the app, follow these steps to do this through your web browser:

Make sure you’re connected to the Nokia WiFi on the computer you’ll be accessing the following site from.

Open web browser

• Browse to 192.168.1.1.
• Click Login.
• Flip the device over.
• Use the default Username and Password on the bottom of the Nokia 5G Gateway 12 to access settings.

Changing WiFi SSID and WiFi Key 

• Click Nokia Menu.
• Click Network.
• Wi-Fi Networks.
• 2.4Ghz.

Update SSID and Password to customers current SSID and Password

• 5 Ghz.

Update SSID and Password to Customers current SSID and Password

• Click Save Changes.