Network Help & Outages

Network outages by region

Experiencing a network outage? View the list of network outages or chat with our virtual assistant Anna to get help.

Service Interruption : Parts of Markham, Stouffville & Ballantrae, ON

Impacted services: Internet, TV & Home Phone

Cause: Technical issue

Current status: Service restored (updated at 3:00 p.m.)

Identify Social Engineering Scams

Learn how to identify and handle fraud attempts via social engineering scams (phishing, vishing, smishing)

Internet/WiFi troubleshooting

Learn how to troubleshoot any Internet issues

TV/Streaming troubleshooting

Learn how to troubleshoot TV or Streaming service issues.

Wireless troubleshooting

Learn how to troubleshoot Wireless service issues.

Home phone troubleshooting

Learn how to troubleshoot Home Phone service issues.