FAQs and Subscription Terms - Disney+ Standard with Ads

• If you’re a new or returning Disney+ subscriber, you can redeem the Disney+ Standard with Ads subscription included in your Rogers Xfinity TV package and complete account setup today.
• If you’re a current Disney+  subscriber, you will have to cancel your existing subscription before you can redeem the Disney+ Standard with Ads subscription included in your Rogers Xfinity TV package to avoid having two subscriptions. Contact Rogers for further details.
• If you have an Extra Member add-on through Disney+, you’ll continue to have access to it and Disney+ will continue to bill you for the Extra Member until you cancel it.

• This service is included with eligible Rogers Xfinity TV packages; it is not a promotion or offer. If no action is taken within 12 months, Rogers reserves the right to remove the service and you may need to contact Rogers if you wish to re-enroll.
• As with all services, content offerings included in the Rogers Xfinity TV packages, such as Disney+ Standard with Ads, are subject to change with prior notice in accordance with your residential service agreement and terms of service available here.
• If you downgrade your TV package or unsubscribe from Rogers, your Disney+ Standard with Ads subscription will no longer be available through Rogers.

Upgrades to Disney+ Standard or Premium tiers may be available for your package for a monthly fee. You may change your tier under the Manage Subscriptions tab on your MyRogers account or reach out to us at 1 (888) 764-3771 

If you have an eligible Rogers Xfinity TV plan, Disney+ Standard with Ads is included. The price of your Rogers Xfinity TV plan will stay the same, even if you don’t use Disney+ Standard with Ads. You can change or cancel your Rogers Xfinity TV plan at any time as per the Rogers Terms of Service or Shaw Terms of Service.

Disney+ Standard With Ads is included with your TV package and won't appear as a separate service on your Rogers bill. If you have upgraded to a higher Disney+ tier, you'll see that upgrade and associated charge on your bill. Your charge will reflect the cost difference of your included Disney+ Standard With Ads, and the tier you have upgraded to.

If you qualify, you’ll see a banner to activate your included Disney+ Standard with Ads subscription when you sign in to MyRogers and navigate to your TV dashboard or when you sign in to My Shaw and go to Subscriptions under My Services.

You can activate using that banner or the link in the email you’ve received. 

To learn more visit What you need to know about getting Disney+ on us with your Rogers services.