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Reset Rogers Xfinity TV Purchase PIN

Resetting your Rogers Xfinity TVTM Purchase PIN involves turning the PIN off on your Rogers Xfinity EntertainmentTM Box and setting a new pin.

How to Reset your Ignite TV Purchase PIN

  1. Sign into your MyRogers account.
  2. Select Usage & Services
  3. Navigate to Ignite Entertainment Box Settings
  4. Under Ignite Entertainment Box Settings, select Reset Purchase PIN.
  5. A window will appear with a reminder that resetting your Purchase PIN will turn it off for all your Ignite Entertainment boxes. You'll then need to set a Purchase PIN on each box individually.
  6. Select Continue if you wish to proceed.
  7. A pop-up message will confirm when the PIN reset is complete and provide next steps for creating a new Purchase PIN.
  8. Select OK. Your Purchase PIN has now been removed.

Keep in mind: If you have more than one Ignite Entertainment box, you’ll need to follow the steps above to create a new Purchase PIN on each of these boxes.

Setting a new Purchase PIN

If you want to set up a new Purchase PIN, follow these quick instructions. 

  1. Press the Rogers button on your Rogers Xfinity Voice Remote.
  2. Select Settings. Want to try a voice command instead? Simply say, “Settings”.
  3. Select Purchase PIN.
  4. Select Purchase PIN: Off.
  5. Enter a new 4-digit Purchase PIN.
  6. Re-enter the new 4-digit Purchase PIN to confirm.

Keep in mind: If you have more than one Rogers Xfinity Entertainment box, repeat all these steps to set a Purchase PIN for each set top box.