If you’re experiencing issues launching or using the Zone-ify app, you can try the following steps to get you back up and streaming to your TV:
Troubleshoot Issues Streaming to TV Using the Zone-ify App
Close and Reopen the App
- You can close the Zone-ify app by selecting Exit on the app itself.
- If you’re still experiencing issue, try Rebooting your Rogers Xfinity Entertainment Box
If you’re still unable to launch or use the Zone-ify app after rebooting your Rogers Xfinity Entertainment Box, please reach out to us through our Contact Us page and we’ll be happy to help!
Note: For issues navigating through the Zone-ify app or with the usability of the app itself, you’ll will need to contact zone.tv directly for help:
- Phone: 1-888-ZONE-277
- Email: support@zone.tv