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Troubleshoot Issues Streaming to TV Using the Zone-ify App

If you’re experiencing issues launching or using the Zone-ify app, you can try the following steps to get you back up and streaming to your TV:

Close and Reopen the App

  1. You can close the Zone-ify app by selecting Exit on the app itself.
  2. If you’re still experiencing issue, try Rebooting your Rogers Xfinity Entertainment Box

If you’re still unable to launch or use the Zone-ify app after rebooting your Rogers Xfinity Entertainment Box, please reach out to us through our Contact Us page and we’ll be happy to help!

Note: For issues navigating through the Zone-ify app or with the usability of the app itself, you’ll will need to contact zone.tv directly for help: