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Who can get Disney+ at no additional cost through Rogers?

If you have a qualifying Ignite TV plan (Total, Popular, Premier, Ultimate or Flex 20), you can get Disney+ Standard with Ads at no additional cost. 

How do I activate my included Disney+ Standard with Ads subscription?

If you qualify, you’ll see a banner to activate your included Disney+ Standard with Ads subscription when you sign in to MyRogers and navigate to your TV dashboard.

You can activate using that banner or the link in the email you’ve received.

What if I already have an active Disney+ subscription?

If you’re a new or returning Disney+ subscriber, you can redeem the Disney+ Standard with Ads subscription included in your Ignite TV package and complete account setup today.

If you’re a current Disney+ subscriber, you will have to cancel your existing subscription before you can redeem the Disney+ Standard with Ads subscription included in your Ignite TV package to avoid having two subscriptions.  Contact Rogers for further details.

If you have an Extra Member add-on through Disney+, you’ll continue to have access to it and Disney+ will continue to bill you for the Extra Member until you cancel it

 

Can I upgrade my included Disney+ subscription to Standard or Premium?

We plan to offer the ability to upgrade through Rogers in the future. Check back later to find out more.

What happens to my Disney+ Standard with Ads subscription if I downgrade to an ineligible Ignite TV plan?

If you cancel your Ignite TV plan or switch to a plan that doesn’t include Disney+, your included Disney+ Standard with Ads subscription will end without notice. You can subscribe directly with Disney+ if you wish to get access without an eligible Ignite TV plan.

How many people can use a Disney+ subscription?

Each Disney+ subscription can have up to 7 individual profiles and can be shared between family members across multiple devices. Visit Disney+ support for more details about setting up and managing profiles.

How many devices can I use at the same time to stream Disney+?

On a Standard with Ads subscription, you can use 2 devices at once to stream content from Disney+, including your Ignite EntertainmentTM box, smartphones and tablets, desktop browsers, game consoles, and smart TVs. Other plans offer streaming on up to 4 devices at once. Visit Disney+ support for more details about which devices and platforms Disney+ supports and to check out what’s included at each Disney+ subscription level.

What’s included in Disney+ Standard with Ads?

For information on what’s included in Disney+ Standard with Ads and other subscription levels, go to disneyplus.com.