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New to Rogers? Here's everything you need to get started.

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Get the new iPhone 16

Learn more about the new iPhone 16 series and place your order here!

Track your order

Chat with Anna, our virtual assistant to track your order status and shipping details in real-time!

Device Guides

View interactive Device Guides from mobile devices to Ignite equipment to apps and more.

Set up auto-payments

Eligible mobile plans now include a $5/month Automatic Payments Discount.

Leave a blank space on your calendar this fall

Rogers customers can win 1 of 35 pairs of tickets for Taylor Swift’s Eras Tour per week. Check out how today!

Optimize your WiFi

Try these easy and effective ways to improve your WiFi.

Find, change or share your Ignite WiFi password and network name

These steps will help if you want or need to set a different Wi-Fi password or Network Name or connect a new device to your home network.

How to reschedule or cancel an Ignite Service Appointment

Follow these easy steps to reschedule or cancel your Rogers Ignite Service Appointment online or through MyRogers, so you can manage your appointment on your own time.

How you can self-serve online

You can easily manage your account and services online using MyRogers!

Returning a device

Learn how to return a Wireless phone or accessory

Self-install Ignite TV

Learn more about our safe, no-contact home delivery and easy installation for your Ignite TV and Internet services.

A customer uses the Community Forums to find more information

Community Forums

Join the community and discover solutions, share tips, or get advice from other members.

Resolve your concern

Get the support you need to resolve any ongoing concerns and escalate your issue to our management team.

Escalate your concern

Accessibility

We are committed to ensuring our products and services are accessible.

Learn more here

Need more help?

We’re here for you with more options to provide feedback about any issues and concerns you’re experiencing.

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