Learn about Premium Device Protection plansopens in a new window
Submit a Premium Device Protection service requestopens in a new window
Types of damage not covered under manufacturer's warrantyopens in a new window
Returning a wireless phone or accessoryopens in a new window
Prepare your Apple iPhone for return or repairopens in a new window
Suspend my lost or stolen phoneopens in a new window
Reactivate my lost/stolen phone after I find/replace itopens in a new window