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Roaming Support
Taking a trip soon? Learn how to use Roam Like Home.
Rogers Xfinity App TV
Add live TV & Netflix Standard with ads to your internet plan for just $25/mo!
Cable burial season is now open
Learn more about temporary cable replacement including checking the status of your cable line burial work.
Device guides
View interactive Device Guides from mobile devices to equipment to apps and more.
Self Protection
Add Self Protection to an Internet package and protect your home with effortless control wherever you are with Rogers Xfinity Self Protection, our next generation of smart home security.
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Looking for help with your device? Browse our interactive Device guides.
Check network statusopens in a new window
No service on a cell phoneopens in a new window
Poor signal/service on cell phoneopens in a new window
Fix cellphone data issuesopens in a new window
Dropped calls opens in a new window
Poor voice quality on callsopens in a new window
I see "Network busy" when trying to make a callopens in a new window
Cannot make callsopens in a new window
Cannot make call forwardingopens in a new window
Cannot send text messagesopens in a new window
Cannot receive text messagesopens in a new window
Cannot send or receive picture textopens in a new window
Unable to view websiteopens in a new window
Fix crashing apps on an Android deviceopens in a new window
Can't receive messages after switching from an iPhoneopens in a new window
iPhone stuck "Searching"opens in a new window
No service on a wireless deviceopens in a new window
Incorrect outgoing display number with iMessages on Apple iPhonesopens in a new window