Troubleshooting

Looking for help with your device? Browse our interactive Device guides.

Remote

Rogers Xfinity voice Remote Supportopens in a new window

Rogers Xfinity TV

On Screen Error Codes and How to Fix Themopens in a new window

Fix Poor Picture Qualityopens in a new window

Fix a Poor WiFi Connection to your Rogers Xfinity Entertainment Boxopens in a new window

Fix a Black Screen on Rogers Xfinity TVopens in a new window

Fix Streaming Issuesopens in a new window

Fix Recording Issuesopens in a new window

Apps

Rogers Xfinity Stream appsopens in a new window

Netflixopens in a new window

Apple TV+opens in a new window

Disney+opens in a new window

Amazon Prime Video opens in a new window

Amazon Music Appopens in a new window

FilmRiseopens in a new window

Hayuopens in a new window

Fun at Home Appopens in a new window

Rogers Xfinity Health at Homeopens in a new window

Tubiopens in a new window

XITEopens in a new window

Zone-ifyopens in a new window